Our delivery
2011http: / / deloysfashions.blogspot.com / has many points of service delivery to customers worldwide. Our place in montreal would shipping for Canada and the United States while European customers will have their items shipped from Hong Kong and China and other countries also supply these warehouses.
Delivery
Items will be shipped 1 to 2 weeks after receipt of order. In general, it may take about 10-15 working days for delivery, depending on the provision of different ways that you select. Please note that some orders go through our fraud prevention. If your order is selected, you will be notified and your order may be delayed by an additional 7 days. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable.
Order Tracking
We allow you to track your order at the click of a mouse. When your shipment is confirmed, you will receive a tracking number in your confirmation e-mail. We do not exclude the possibility that our products are in stock in our local warehouse. In this case, we reserve the right to ship products from Hong Kong without additional charges.
Is What I'll be charged for shipping?
We offer free shipping worldwide.
How do I track my shipment?
We ship your purchase before the end of the next working week after checking, we will send you an email with the tracking number so you can check the status of your delivery at the carrier's Web site.
What should I do if my shipment never arrives?
Please allow up to 15 business days for your item to be delivered. If this does not always come, please contact us by clicking on "Contact Us" button on the site. We will respond shortly.
How do I ship items to a different address?
During our checkout process, specify where you want your purchase to be shipped. It may be different than your billing address credit card. You can specify a different delivery address.
Returns
In 2011http: / / deloysfashions.blogspot.com / your complete satisfaction is our top priority for the company to be with us long term, we offer return and exchange instructions. Before you want to return the merchandise, please contact us by email to discuss your problem first. Most times we can solve the problem by providing technical support and you do not need to send anything back.
Replacement
Within 6 weeks (from the date products were received), if you find the products you choose does not satisfy you in terms of color or size, it can be returned and replaced under the following conditions. You must return the products in original packaging
(You pay shipping). The products are user should not be (in any case). When we receive are productsWho been returned intact, we'll replace it with new and shipped back to you. Shipping charges for replaced products we send to you should also be instructed by you. Before sending the replacement components, please transfer the postage for returning items replaced Supplemental return home first. Once payment is complete, we-alone replace items sent to you.
Refunds
We will be happy to return or exchange the goods as they were sent with original packaging within 10 days of purchase (from the date products were received, please note that 2011http: / / deloysfashions.blogspot.com is not responsible for return postage.) If you find quality products problems (non-human factors or non-resistant external damage), it can be removed and replaced. You must return the products in original packaging. When we receive the returned products intactly, we'll replace it with new and returning again. We will pay the shipping for the replaced products we send to you. (Note: It is our professional quality control that provide a final adjudication if quality problems are caused by personal factors and non-resistent external damage products purchased will not be repaired, replaced, or free if returned quality issues are. caused human factors or preventable harm.)
Partial refund and return
Our website does not give a full refund for non-quality problems, such as:
"The product does not resemble those of your image."
"The product is not what I had imagined either."
"I am not satisfied with this product."
In 5 days (from the date products were received), if you ask to return items purchased for the above reasons, you must return the products in original packaging (which you must pay the postage ). When we receive the returned products intactly, in addition to shipping, we will also charge a 35% restocking fee depending on your total order and give you a partial refund.